Disabled Access

 

Dublin has significantly improved its accessibility over the past number of years. This part of our website will assist you in finding out how to take advantage of all that Dublin has to offer.

Please also visit our Tourist Information and Bookings Office, located on Suffolk Street in Dublin 2.  

Our office is fully accessible and has the following services on offer to the disabled visitor:

  • Toilets
  • Wheelchair Accessible Information Desk
  • Induction Loop (ACILS) to benefit hearing aid users

The ABLE Tourism Award has been developed by the Rehab Group and Excellence Ireland Quality Association and has been endorsed by Fáilte Ireland as the successor to the Validated Accessible Scheme (VAS).  For further information please visit www.ABLE.ie

Access Business Directory

The Dublin Access Unit in Dublin City Council has invited private businesses to improve thier accessibility and to promote Dublin as an accessible city for accommodation, dining, entertainment, business and leisure. over 1,000 private business venues in the city have so far been included in the directory. Browse the Access Business Directory 

Arriving in Dublin Airport

In 1999 a Bye-Law was introduced which obliges all service providers at the State airports to make available such facilities, as are required by passengers with disability in order that they may avail themselves of all airport services. Cork, Dublin and Shannon Airports have continued to update and improve the facilities it provides for passengers with disabilities throughout the airports. Achievements include: 

1. Set down area on Departure Road for people with disability.

2. Specially reserved easy access car parking spaces are available on the ground level of the multi-storey car park for both long term and short term stays. The spaces are linked to car park control by an intercom system. Reduced parking rates apply for long term stays.

3. Fully accessible terminal building.

4. Specially adapted facilities including toilets and lifts, all clearly signposted. New lifts have an inbuilt voiceover and have Braille buttons.

5. A minicom telephone located at the information desk. 

6. A series of induction loops to facilitate amplification of announcements for passengers with hearing difficulties. 

7. A counter loop system at the information desk to facilitate clear communication with the information assistants on duty.

8. A newly installed wheelchair-friendly facility at our Information Desk in the Arrivals Hall.

It is recommended that passengers with disabilities should notify their airline when booking if special facilities are required. Drivers with disability hoping to make use of one of our easy access car park spaces should phone the airport to ensure against disappointment. Please be ready to tell us the date and times you will require parking facilities. Other details taken include drivers name and registration number of car. Drivers should ensure that their vehicles have appropriate stickers to identify them. Should extra assistance be needed, Greencaps Limited provide wheelchair and porterage services for a small fee and may be contacted prior to arriving at the airport. 

Dublin Airport are a customer service oriented organisation, and operates a policy of disability awareness training for its entire front line staff. Should you need any assistance whilst at the Airport please do not hesitate to contact our Customer Service Agents or indeed any staff member.

www.dublinairportauthority.com

Travelling from the Airport

Taxi
Taxis that are adapted for disabled passengers are avaialble from the Dispatcher at airport arrivals terminal. 

Disabled Access – Bus
Dublin Bus operate a number of services that are wheelchair accessible.  The bus route from the airport is the number 747. Dublin Bus provide a map in pdf format can be downloaded and printed to your home computer, it gives details of all the bus routes which have specially adapted buses

Route

Destination details

1

City Centre (Parnell Sq. East) to Ringsend (E.S.B. Power Station Poolbeg)

2

Parnell Square East to Sandymount (St. John's Church) / Belfield

3

Whitehall to Sandymount (St. John's Church) / Belfield

10

Phoenix Park to Donnybrook (Belfield)

10A

Phoenix Park to Stillorgan Shopping Centre

11

Wadelai Park to Kilmacud Road

11A

Wadelai Park to Mather Road North

11B

Wadelai Park to Belfield

19

Jamestown Road to Bulfin Road

19A

Jamestown Road to Limekiln Avenue

26

City Centre (Pearse Street) to Palmerstown (Cherry Orchard)

32

City Centre (Eden Quay) to Portmarnock

32A

City Centre (Eden Quay) to Malahide

32B

City Centre (Eden Quay) to Portmarnock

32X

McAllister's Garage - Seabury - Malahide to Belfield

37

City Centre (Hawkins St.) to Carpenterstown

38

City Centre (Hawkins St.) to Damastown

38A

City Centre (Hawkins St.) to Damastown

39

City Centre (Hawkins St.) to Ongar

42

City Centre (Lower Abbey Street) to Portmatnock / Malahide

44B

To / From Glencullen

45

City Centre (Corn Exchange Place) to Bray

46A

City Centre (Parnell Square West) to Dun Laoghaire

49

City Centre (Eden Quay) to The Square

49A

City Centre (Eden Quay) to Belgard Road

51B

City Centre (Aston Quay) to Grange Castle Business Park

51C

City Centre (Aston Quay) to Grange Castle Business Park

59

Dún Laoghaire (Crofton Road) to Killiney (Mackintosh Park)

65

City Centre (Eden Quay) to Blessington/Ballymore

65B

City Centre (Eden Quay) to Citywest

66

City Centre (Pearse Street) to Maynooth

67

City Centre (Pearse Street) to Celbridge

67A

City Centre (Pearse Street) to Maynooth

70

City Centre (Hawkins St.) to Dunboyne

79

City Centre (Aston Quay) to Ballyfermot (Spiddal Park)

79A

From Aston Quay to Park West

84

City Centre (Corn Exchange Place) to Newcastle (Co. Wicklow)

90

Heuston Station to International Financial Services Centre

92

Heuston Station - St. Stephen's Green

103

Clontarf DART Station to Omni Shopping Centre

104

Clontarf DART Station to Cappagh Hospital

123

Drimnagh Road to Griffith Avenue (Marino)

127

Leeson St. Bridge to Donaghmede (Grange Rd. Roundabout)

129

Leeson St. Bridge to Baldoyle

150

City Centre (Fleet Street) to Rossmore

161

Rockbrook to Nutgrove Shopping Centre

201

Citywest (Kingswood Avenue) to Bohernabreena

202

Citywest (Kingswood Avenue) to Kilnamanagh

746

Dún Laoghaire to Dublin Airport

747

City Centre to Airport

748

Heuston Station to Dublin Airport

North Coast & Castle Tour

North Coast and Castle Tour

South Coast and Gardens Tour

South Coast and Gardens Tour

Features of the new buses:

  • Low floor single step entry
  • Kneeling suspension to further reduce entry step height
  • Retractable ramp at entrance door
  • Priority space for wheelchair user, which may also be used for a buggy
  • Wider gangways for customer comfort
  • Increased headroom
  • Improved interior lighting and heating
  • Improved grip bars
  • Palm activated bell pushes
  • High visibility electronic destination display on front of buses
  • Much lower engine exhaust emissions

How to use the bus:

  • Queue at the bus stop in the normal manner.
  • When the bus you need approaches the stop, please put your hand out to notify the driver that you want to get on that bus.
  • All buses will stop where there is a wheelchair user at the bus stop
  • When the bus stops, ask the driver to kneel the bus or to operate the ramp
  • Please be patient and keep clear of the bus while it is kneeling or the ramp is being lowered or raised
  • The bell/buzzer will stop when the operation is completed; it is then safe to board the bus
  • Please do not attempt to enter or leave the bus from the side of the ramp
  • Please don't enter until people leaving by the front door have departed
  • If you require the kneeling or ramp facility, please advise the driver when boarding where you wish to alight

On the bus:

  • Every accessible bus has one priority space. This space is allocated for a wheelchair user and may also be used for a buggy. Only one wheelchair or buggy may occupy this space. Brakes should be applied on your wheelchair.
  • When a buggy is occupying this space, the child will be left in the buggy and the buggy's brakes should be applied. The parent or guardian should either sit or stand with the buggy. In the event of any difficulty please inform the driver.
  • Once the space has been occupied, a customer who wishes to board the bus with a further buggy must remove their child from their buggy and stow the buggy away safely.
  • If you are visually impaired or are unsure that the bus is the correct one, ask the driver and he will be pleased to assist you with your inquiries
  • Guide dogs are allowed on all buses. Please note guide dogs should not be petted by anyone other than the owner.

Arriving at your destination

  • Please press the bell in time when approaching your required stop, so that the driver can stop safely
  • Make your way to the exit but do not cross the white line until the bus has stopped
  • If you require the kneeling facility or the ramp, you must exit by the front door of the bus
  • When the bus stops request the driver to kneel the bus or to operate the ramp
  • Wait until the bus has completed the kneeling operation or the ramp is fully in place before attempting to leave the vehicle.

Dublin Bus currently has in place a programme that is designed to increase the awareness of our accessible services among the disabled community. This programme consists of a one hour presentation on how our Transport for All project has developed over the years and informs participants of the accessible services we now offer. Where requested, we also supply a low floor bus to enable people experience the features of the bus in a relaxed environment. During these presentations a Disability Consultant is on hand to assist and advise people with Disabilities how to use the bus in a safe way.

If your Association would like to avail of this service please contact our Disability Consultant directly to make a booking.

Contact Dermot Walsh @ 087 2778713 or dermotwalsh@eircom.net

Disabled Acces Train

www.irishrail.ie

Planning Your Journey
Whenever possible, please let us know in advance of your travel plans so that arrangements can be made for you to have as comfortable a journey as possible. For example, arrangements can usually be made for staff to meet you at your departure station, accompany you to your train and see you safely on board. At many stations, staff can arrange car-parking space and provide portable ramps for wheelchair users. If it is not possible to contact us, we will do our utmost to provide assistance.

Similar arrangements can also be made at your destination station and at an intermediate station if you need to change trains. We are better able to assist you if you contact us as far in advance as possible, but try to give at least 24-hours' notice of your journey.

When contacting your local station or the mobility liaison office, please give the following details:

  • Date of travel and departure time of the train.
  • Destination station and any intermediate stations where a change of train is necessary.
  • Nature of disability.
  • Means of transport to and from departure and arrival stations e.g. taxi, private car and whether someone is meeting you at your destination.
  • Whether you will be travelling alone or with a companion.
  • Whether assistance will be required at the departure and arrival stations and if so how staff will be able to identify you.
  • Any other details to assist railway staff or which you wish to clarify.

Please give similar details about your return journey, if known, particularly if you are returning the same day or within a few days.

If you need to cancel a journey for which special arrangements have been made, please let us know so that staff can be made available to assist others.

This guide is intended to assist you in planning your journey. Train timetables are available from all stations as well as travel centres in Dublin, Cork and Belfast. The timetables for InterCity, Suburban Rail and the DART are also available here.


Stations
All stations have access to one platform. Some have access to both platforms. Where a station has access to only one platform most services use this platform. For operational reasons, some services have to use the other platform so advance notice will assist us in making arrangements on your behalf. For access details for each station, click here.

Most mainline stations have portable ramps and some have wheelchairs to assist people with walking difficulties to transfer to and from trains. Most mainline and suburban and all DART stations have PA announcements for those who have a visual impairment, giving information about the next train to arrive at the platform. Tactile tiles have been put in place in some stations to assist the visually impaired.

All new lifts are being equipped with Braille Coded Buttons and feature a talking lift mechanism for the visually impaired. Real Time Passenger Information Displays are being introduced in the DART stations and a programme has been developed to introduce induction loops at booking offices for the hearing impaired. We are working with Eircom to ensure that all new phones are looped to assist the hearing impaired and that lowered phones will be provided for wheelchair users.


Trains

Mainline and Suburban trains require a ramp to permit boarding from the platform to the carriages. A special portable ramp is used for this purpose. These are currently available at all terminal points and major junctions and are being made available at other smaller stations.

DART trains can be accessed directly from platforms and the trains have wide doors and a large vestibule area to accommodate wheelchairs. At some stations there is a gap between the platform and the carriage. This may create difficulty for the mobility and visually impaired and assistance may be required.

With regard to on-train facilities, we provide a dedicated space in the dining car of each train specifically designated for the mobility impaired. The dining car was chosen because there is a dining car on all InterCity trains, there is always a staff presence, refreshments are available and a telephone is also provided nearby. All dining cars in the fleet have been modified to provide wheelchair access and accommodation.

In the event of numerous wheelchair users travelling, we need advance notice to facilitate the removal of seats and tables from a coach so that the necessary accommodation can be provided.

A small number of services are operated by coaches which are not accessible to wheelchair users, so advance notice or enquiry will ensure that customers are not disappointed.

Guide dogs and hearing dogs for the hearing impaired may be taken into buffets and restaurants on trains and in stations.


How May Irish Rail Assist You Further?
Is there something you think that Irish Rail haven't considered? Iarnród Éireann is always looking for ways to improve service to all of their customers and would like to hear from you. Please click here to contact Irish Rail.


Acknowledgements
Thanks to the following organisations for their assistance:

National Council for the Blind of Ireland – www.ncbi.ie
Centre for Independent Living
Irish Wheelchair Association – www.iwa.ie
National Association for Deaf People – www.iol.ie/~nad
Irish Council of People with Disabilities
Iarnród Éireann Disability Users' Group

 

 

 

Disabled Access

 

Dublin has significantly improved its accessibility over the past number of years. This part of our website will assist you in finding out how to take advantage of all that Dublin has to offer.

Please also visit our Tourist Information and Bookings Office, located on Suffolk Street in Dublin 2.  

Our office is fully accessible and has the following services on offer to the disabled visitor:

  • Toilets
  • Wheelchair Accessible Information Desk
  • Induction Loop (ACILS) to benefit hearing aid users

The ABLE Tourism Award has been developed by the Rehab Group and Excellence Ireland Quality Association and has been endorsed by Fáilte Ireland as the successor to the Validated Accessible Scheme (VAS).  For further information please visit www.ABLE.ie

Access Business Directory

The Dublin Access Unit in Dublin City Council has invited private businesses to improve thier accessibility and to promote Dublin as an accessible city for accommodation, dining, entertainment, business and leisure. over 1,000 private business venues in the city have so far been included in the directory. Browse the Access Business Directory 

Arriving in Dublin Airport

In 1999 a Bye-Law was introduced which obliges all service providers at the State airports to make available such facilities, as are required by passengers with disability in order that they may avail themselves of all airport services. Cork, Dublin and Shannon Airports have continued to update and improve the facilities it provides for passengers with disabilities throughout the airports. Achievements include: 

1. Set down area on Departure Road for people with disability.

2. Specially reserved easy access car parking spaces are available on the ground level of the multi-storey car park for both long term and short term stays. The spaces are linked to car park control by an intercom system. Reduced parking rates apply for long term stays.

3. Fully accessible terminal building.

4. Specially adapted facilities including toilets and lifts, all clearly signposted. New lifts have an inbuilt voiceover and have Braille buttons.

5. A minicom telephone located at the information desk. 

6. A series of induction loops to facilitate amplification of announcements for passengers with hearing difficulties. 

7. A counter loop system at the information desk to facilitate clear communication with the information assistants on duty.

8. A newly installed wheelchair-friendly facility at our Information Desk in the Arrivals Hall.

It is recommended that passengers with disabilities should notify their airline when booking if special facilities are required. Drivers with disability hoping to make use of one of our easy access car park spaces should phone the airport to ensure against disappointment. Please be ready to tell us the date and times you will require parking facilities. Other details taken include drivers name and registration number of car. Drivers should ensure that their vehicles have appropriate stickers to identify them. Should extra assistance be needed, Greencaps Limited provide wheelchair and porterage services for a small fee and may be contacted prior to arriving at the airport. 

Dublin Airport are a customer service oriented organisation, and operates a policy of disability awareness training for its entire front line staff. Should you need any assistance whilst at the Airport please do not hesitate to contact our Customer Service Agents or indeed any staff member.

www.dublinairportauthority.com

Travelling from the Airport

Taxi
Taxis that are adapted for disabled passengers are avaialble from the Dispatcher at airport arrivals terminal. 

Disabled Access – Bus
Dublin Bus operate a number of services that are wheelchair accessible.  The bus route from the airport is the number 747. Dublin Bus provide a map in pdf format can be downloaded and printed to your home computer, it gives details of all the bus routes which have specially adapted buses

Route

Destination details

1

City Centre (Parnell Sq. East) to Ringsend (E.S.B. Power Station Poolbeg)

2

Parnell Square East to Sandymount (St. John's Church) / Belfield

3

Whitehall to Sandymount (St. John's Church) / Belfield

10

Phoenix Park to Donnybrook (Belfield)

10A

Phoenix Park to Stillorgan Shopping Centre

11

Wadelai Park to Kilmacud Road

11A

Wadelai Park to Mather Road North

11B

Wadelai Park to Belfield

19

Jamestown Road to Bulfin Road

19A

Jamestown Road to Limekiln Avenue

26

City Centre (Pearse Street) to Palmerstown (Cherry Orchard)

32

City Centre (Eden Quay) to Portmarnock

32A

City Centre (Eden Quay) to Malahide

32B

City Centre (Eden Quay) to Portmarnock

32X

McAllister's Garage - Seabury - Malahide to Belfield

37

City Centre (Hawkins St.) to Carpenterstown

38

City Centre (Hawkins St.) to Damastown

38A

City Centre (Hawkins St.) to Damastown

39

City Centre (Hawkins St.) to Ongar

42

City Centre (Lower Abbey Street) to Portmatnock / Malahide

44B

To / From Glencullen

45

City Centre (Corn Exchange Place) to Bray

46A

City Centre (Parnell Square West) to Dun Laoghaire

49

City Centre (Eden Quay) to The Square

49A

City Centre (Eden Quay) to Belgard Road

51B

City Centre (Aston Quay) to Grange Castle Business Park

51C

City Centre (Aston Quay) to Grange Castle Business Park

59

Dún Laoghaire (Crofton Road) to Killiney (Mackintosh Park)

65

City Centre (Eden Quay) to Blessington/Ballymore

65B

City Centre (Eden Quay) to Citywest

66

City Centre (Pearse Street) to Maynooth

67

City Centre (Pearse Street) to Celbridge

67A

City Centre (Pearse Street) to Maynooth

70

City Centre (Hawkins St.) to Dunboyne

79

City Centre (Aston Quay) to Ballyfermot (Spiddal Park)

79A

From Aston Quay to Park West

84

City Centre (Corn Exchange Place) to Newcastle (Co. Wicklow)

90

Heuston Station to International Financial Services Centre

92

Heuston Station - St. Stephen's Green

103

Clontarf DART Station to Omni Shopping Centre

104

Clontarf DART Station to Cappagh Hospital

123

Drimnagh Road to Griffith Avenue (Marino)

127

Leeson St. Bridge to Donaghmede (Grange Rd. Roundabout)

129

Leeson St. Bridge to Baldoyle

150

City Centre (Fleet Street) to Rossmore

161

Rockbrook to Nutgrove Shopping Centre

201

Citywest (Kingswood Avenue) to Bohernabreena

202

Citywest (Kingswood Avenue) to Kilnamanagh

746

Dún Laoghaire to Dublin Airport

747

City Centre to Airport

748

Heuston Station to Dublin Airport

North Coast & Castle Tour

North Coast and Castle Tour

South Coast and Gardens Tour

South Coast and Gardens Tour

Features of the new buses:

  • Low floor single step entry
  • Kneeling suspension to further reduce entry step height
  • Retractable ramp at entrance door
  • Priority space for wheelchair user, which may also be used for a buggy
  • Wider gangways for customer comfort
  • Increased headroom
  • Improved interior lighting and heating
  • Improved grip bars
  • Palm activated bell pushes
  • High visibility electronic destination display on front of buses
  • Much lower engine exhaust emissions

How to use the bus:

  • Queue at the bus stop in the normal manner.
  • When the bus you need approaches the stop, please put your hand out to notify the driver that you want to get on that bus.
  • All buses will stop where there is a wheelchair user at the bus stop
  • When the bus stops, ask the driver to kneel the bus or to operate the ramp
  • Please be patient and keep clear of the bus while it is kneeling or the ramp is being lowered or raised
  • The bell/buzzer will stop when the operation is completed; it is then safe to board the bus
  • Please do not attempt to enter or leave the bus from the side of the ramp
  • Please don't enter until people leaving by the front door have departed
  • If you require the kneeling or ramp facility, please advise the driver when boarding where you wish to alight

On the bus:

  • Every accessible bus has one priority space. This space is allocated for a wheelchair user and may also be used for a buggy. Only one wheelchair or buggy may occupy this space. Brakes should be applied on your wheelchair.
  • When a buggy is occupying this space, the child will be left in the buggy and the buggy's brakes should be applied. The parent or guardian should either sit or stand with the buggy. In the event of any difficulty please inform the driver.
  • Once the space has been occupied, a customer who wishes to board the bus with a further buggy must remove their child from their buggy and stow the buggy away safely.
  • If you are visually impaired or are unsure that the bus is the correct one, ask the driver and he will be pleased to assist you with your inquiries
  • Guide dogs are allowed on all buses. Please note guide dogs should not be petted by anyone other than the owner.

Arriving at your destination

  • Please press the bell in time when approaching your required stop, so that the driver can stop safely
  • Make your way to the exit but do not cross the white line until the bus has stopped
  • If you require the kneeling facility or the ramp, you must exit by the front door of the bus
  • When the bus stops request the driver to kneel the bus or to operate the ramp
  • Wait until the bus has completed the kneeling operation or the ramp is fully in place before attempting to leave the vehicle.

Dublin Bus currently has in place a programme that is designed to increase the awareness of our accessible services among the disabled community. This programme consists of a one hour presentation on how our Transport for All project has developed over the years and informs participants of the accessible services we now offer. Where requested, we also supply a low floor bus to enable people experience the features of the bus in a relaxed environment. During these presentations a Disability Consultant is on hand to assist and advise people with Disabilities how to use the bus in a safe way.

If your Association would like to avail of this service please contact our Disability Consultant directly to make a booking.

Contact Dermot Walsh @ 087 2778713 or dermotwalsh@eircom.net

Disabled Acces Train

www.irishrail.ie

Planning Your Journey
Whenever possible, please let us know in advance of your travel plans so that arrangements can be made for you to have as comfortable a journey as possible. For example, arrangements can usually be made for staff to meet you at your departure station, accompany you to your train and see you safely on board. At many stations, staff can arrange car-parking space and provide portable ramps for wheelchair users. If it is not possible to contact us, we will do our utmost to provide assistance.

Similar arrangements can also be made at your destination station and at an intermediate station if you need to change trains. We are better able to assist you if you contact us as far in advance as possible, but try to give at least 24-hours' notice of your journey.

When contacting your local station or the mobility liaison office, please give the following details:

  • Date of travel and departure time of the train.
  • Destination station and any intermediate stations where a change of train is necessary.
  • Nature of disability.
  • Means of transport to and from departure and arrival stations e.g. taxi, private car and whether someone is meeting you at your destination.
  • Whether you will be travelling alone or with a companion.
  • Whether assistance will be required at the departure and arrival stations and if so how staff will be able to identify you.
  • Any other details to assist railway staff or which you wish to clarify.

Please give similar details about your return journey, if known, particularly if you are returning the same day or within a few days.

If you need to cancel a journey for which special arrangements have been made, please let us know so that staff can be made available to assist others.

This guide is intended to assist you in planning your journey. Train timetables are available from all stations as well as travel centres in Dublin, Cork and Belfast. The timetables for InterCity, Suburban Rail and the DART are also available here.


Stations
All stations have access to one platform. Some have access to both platforms. Where a station has access to only one platform most services use this platform. For operational reasons, some services have to use the other platform so advance notice will assist us in making arrangements on your behalf. For access details for each station, click here.

Most mainline stations have portable ramps and some have wheelchairs to assist people with walking difficulties to transfer to and from trains. Most mainline and suburban and all DART stations have PA announcements for those who have a visual impairment, giving information about the next train to arrive at the platform. Tactile tiles have been put in place in some stations to assist the visually impaired.

All new lifts are being equipped with Braille Coded Buttons and feature a talking lift mechanism for the visually impaired. Real Time Passenger Information Displays are being introduced in the DART stations and a programme has been developed to introduce induction loops at booking offices for the hearing impaired. We are working with Eircom to ensure that all new phones are looped to assist the hearing impaired and that lowered phones will be provided for wheelchair users.


Trains

Mainline and Suburban trains require a ramp to permit boarding from the platform to the carriages. A special portable ramp is used for this purpose. These are currently available at all terminal points and major junctions and are being made available at other smaller stations.

DART trains can be accessed directly from platforms and the trains have wide doors and a large vestibule area to accommodate wheelchairs. At some stations there is a gap between the platform and the carriage. This may create difficulty for the mobility and visually impaired and assistance may be required.

With regard to on-train facilities, we provide a dedicated space in the dining car of each train specifically designated for the mobility impaired. The dining car was chosen because there is a dining car on all InterCity trains, there is always a staff presence, refreshments are available and a telephone is also provided nearby. All dining cars in the fleet have been modified to provide wheelchair access and accommodation.

In the event of numerous wheelchair users travelling, we need advance notice to facilitate the removal of seats and tables from a coach so that the necessary accommodation can be provided.

A small number of services are operated by coaches which are not accessible to wheelchair users, so advance notice or enquiry will ensure that customers are not disappointed.

Guide dogs and hearing dogs for the hearing impaired may be taken into buffets and restaurants on trains and in stations.


How May Irish Rail Assist You Further?
Is there something you think that Irish Rail haven't considered? Iarnród Éireann is always looking for ways to improve service to all of their customers and would like to hear from you. Please click here to contact Irish Rail.


Acknowledgements
Thanks to the following organisations for their assistance:

National Council for the Blind of Ireland – www.ncbi.ie
Centre for Independent Living
Irish Wheelchair Association – www.iwa.ie
National Association for Deaf People – www.iol.ie/~nad
Irish Council of People with Disabilities
Iarnród Éireann Disability Users' Group